Can I change my Direct Debit payment details?


If you need to find out more about your Direct Debit details, please log in to your Account and access your documents. The credit documents in your Account explain how much you are paying, and when, and your Confirmation of Direct Debit details your bank details, and your Direct Debit Guarantee.  

If you need any help with your payments, to change your details, or need to discuss this further, please get in touch via live chat. 


You can contact us by using the log in button below, logging in to your Account, then selecting ‘Need Help?’ We're available Monday-Friday 8am-8pm, Saturday 9am-5pm and Sunday 9am-2pm.

If you’re unable to log in, click on the button below and then choose ‘Need help?’ at the top right-hand side of the page.


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