Why has my home renewal price increased since last year?

There are many factors that influence the cost of your home insurance, and unfortunately prices can increase even if you haven't made a claim in the last year.

When we generated your renewal premium, we considered a few factors. These are the same for all customers, new or existing, and include: your level of cover, rating factors like your full home postcode and market pricing. We sometimes also update the insurance you have; see the Renewal Update section of your renewal details for the details. Our Renewal Price Promise means that when we calculate your renewal quote, we'll make sure it's no more than if you were joining as a new customer with the same cover