How do I change my auto renewal preference?
Overview
Changing your auto-renewal preference
The quickest and easiest way to opt out of auto renewal is to log in to your Account using the button below. You can change this at any time.
If your policy is set to renew automatically and you’d like to change your preference to stop automatic renewal, log in to your Account using the button below choose your policy and then ‘Automatic renewal' and switch off auto-renewal.
If your policy is not set to renew automatically and you’d like to opt into auto renewal, log in to your Account using the button below choose your policy and click ‘Need help.’ One of our agents will then set this up for you.
If you want to discuss the auto renewal options or just want to cancel your policy, please get in touch.
Benefits of Auto-Renewal
If you opt in to auto-renewal, then your cover will continue uninterrupted and we'll take payments as agreed.
If you choose not to auto-renew, then your policy will end on your renewal date and your cover will stop. That way you could miss your renewal date if you're unwell, on holiday or life just gets in the way and be left uninsured.
Whichever option you choose, we'll send your renewal invitation three to four weeks before your renewal so you have plenty of time to check the details and price.
You can contact us by using the log in button below, logging in to your Account, then selecting ‘Need Help?’. We're available Monday-Friday 8am-8pm, Saturday 9am-5pm and Sunday 9am-2pm.
If you’re unable to log in, click on the button below and then choose ‘Need help?’ at the top right-hand side of the page.
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